Annual Renewal FAQ for CDAs
CDA Login and Payment
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[accordion title="I%20can%E2%80%99t%20log%20in%2C%20I%20forgot%20my%20password."]On the
login page, click “Forgot password? Click here." You should receive an email with a temporary password. If you do not receive the email, please check your junk mailbox; if you do not find the email there, please email
registration@cdsbc.org or call 604-714-5301.
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[accordion title="I%20know%20my%20password%2C%20but%20I%20still%20can%E2%80%99t%20log%20in."]Clear your browser’s cache, and then try logging in again. Additionally, we recommend using the Google Chrome and Microsoft Edge browsers.
Still not working? Please call CDSBC at 604-714-5301. [/accordion]
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Mastercard and Visa credit cards are accepted, but Mastercard/Visa debit cards are not. Interac for RBC Royal Bank, TD Bank, First Nations Bank of Canada, Scotiabank, and most BC Credit Unions are accepted.
If you receive an error message while paying, please contact your bank to ensure there are no issues on their end before making another attempt with payment using the same credit card. If the issue is not banking-related, try another payment method or email
registration@cdsbc.org.
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[accordion title="Can%20I%20pay%20my%20renewal%20fee%20with%20a%20cheque%3F"]Payment by cheque, money order or bank draft is acceptable. Please mail your cheque, money order or bank draft with the exact amount before March 1 to:
CDSBC
110-1765 West 8th Avenue
Vancouver, BC V6J 5C6
CDSBC does not accept payments by telephone, in cash, or those delivered in person as the CDSBC office remains closed to the public due to COVID-19 restrictions.
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Accepted payment methods include cheque (by mail), Mastercard and Visa credit cards, and Interac for RBC Royal Bank, TD Bank, First Nations Bank of Canada, Scotiabank, and most BC Credit Unions. Mastercard/Visa debit cards are not accepted.
Additionally, CDSBC does not accept payments by telephone, in cash, or those delivered in person as the CDSBC office remains closed to the public due to COVID-19 restrictions.
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[accordion title="I%20just%20had%20my%20criminal%20record%20check%20last%20year%2C%20why%20am%20I%20paying%20a%20fee%20for%20a%20criminal%20record%20check%3F"]There is a five-year mandatory re-check for criminal records. Every year, you are charged a fifth of the criminal record check fee. On the fifth year when your re-check is due, your criminal record check will be automatically resent to the government.[/accordion]
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CDAs Renewing as a Different Certification Category
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[accordion title="I%20am%20going%20to%20take%20time%20off%20from%20practice%20%E2%80%93%20what%20should%20I%20do%20for%20renewal%3F%20%20"]If you are not planning to practise as a CDA effective March 1, you have three options:
- renew as practising,
- renew as non-practising, or
- allow your certification to lapse
1. Renew as Practising You can choose to keep your certification active by renewing as practising, even if you do not plan to practice during the time for which you will be certified. If you choose to do so, you must:
2. Renew as Non-PractisingAs a non-practising CDA, you are not permitted to provide any services of a CDA. You may apply to transfer back to a practising status any time of the year. The transfer process does not require a new criminal record check. You can find the transfer application and requirements on our website
here (see “Transfer from Non-Practising to Practising").
Note: CDAs may hold non-practising certification indefinitely but must meet the QA requirements to transfer back to practising.
3. Allowing Certification to LapseIf you don't renew, your certification will lapse. If your certification has lapsed and you wish to regain practising status, you must:
Reinstating After Less Than 60 Days LapsedTo reinstate your certification after less than 60 days lapsed, you must complete a renewal form online and pay the renewal fee, reinstatement fee and criminal record check fee.
Reinstating After More Than 60 Days LapsedTo reinstate your certification after more than 60 days lapsed, you must complete and submit a paper reinstatement application, available on the
transferring and reinstating certifications page. You must also undergo a new criminal record check and submit payment for the renewal fee, reinstatement fee and criminal record check fee.
Note: After an extended absence, educational credentials may not be recognized. [/accordion]
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Note: You cannot practice until you have reinstated.
If your certification has lapsed and you wish to regain practising status, you must:
Reinstating After Less Than 60 Days LapsedTo reinstate your certification after less than 60 days lapsed, you must complete a renewal form online and pay the renewal fee, reinstatement fee and criminal record check fee.
Reinstating After More Than 60 Days LapsedTo reinstate your certification after more than 60 days lapsed, you must complete and submit a paper reinstatement application, available on the
transferring and reinstating certifications page. You must also undergo a new criminal record check and submit payment for the renewal fee, reinstatement fee and criminal record check fee.
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Non-practising certification is a category for individuals who are eligible to hold practising certification but do not plan to practice at that time. Non-practising CDAs are not permitted to provide CDA services.
Note: If you are a non-practising CDA, you may hold non-practising certification indefinitely. However, if you wish to regain practising status, you must meet the
Quality Assurance requirements in place at that time. After an extended absence, educational credentials may not be recognized.
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You must contact CDSBC before you complete the renewal process online. Non-practising CDAs must meet the Quality Assurance (QA) requirements to transfer and renew to a practising status. For more information on QA requirements, please click
here.
If you were practising in another jurisdiction as a healthcare provider, CDSBC will require a Certificate of Standing from that jurisdiction prior to completing renewal.
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[accordion title="How%20do%20I%20retire%3F%20Why%20is%20there%20a%20fee%20for%20%E2%80%9CRetired%E2%80%9D%20status%3F"]If you are retiring your CDA certification, please select one of the two below options on your renewal form:
- “Retired": Inactive status; you will continue to receive CDSBC communications including emails and physical newsletters, for a fee.
- “Resigned from Register": Inactive status; you will not receive any CDSBC communications (including emails and physical newsletters).
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[accordion title="What%20is%20the%20difference%20between%20%E2%80%9CRetired%E2%80%9D%20and%20%E2%80%9CResigned%20from%20Register%E2%80%9D%3F"]Both are inactive statuses; details are laid out below:
- “Retired": Inactive status; you will continue to receive CDSBC communications including emails and physical newsletters, for a fee.
- “Resigned from Register": Inactive status; you will not receive any CDSBC communications (including emails and physical newsletters).
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CDA Quality Assurance
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[accordion title="What%20are%20the%20quality%20assurance%20requirements%20for%20practising%20certification%3F%20"]To renew, reinstate or transfer to practising registration, you must meet
CDSBC's Quality Assurance requirements including:
- Continuing education (CE) – CDAs must have the minimum of 36 credits completed in a three year cycle.
- Continuous Practice hours (CP) – CDA must have the minimum 600 practice hours providing the restricted services of a CDA in the three preceding calendar years.
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[accordion title="I%20cannot%20complete%20the%20renewal%20process%20because%20it%20says%20I%20don%E2%80%99t%20have%20enough%20continuous%20practice%20hours.%20What%20should%20I%20do%3F%20"]The minimum continuous practice requirement is 600 hours providing the restricted services of a CDA in the preceding three calendar years. If you do not meet this requirement, please email
registration@cdsbc.org. [/accordion]
[accordion title="I%20cannot%20complete%20my%20renewal%20because%20it%20says%20my%20CE%20is%20incomplete.%20What%20should%20I%20do%3F%20"]The minimum continuing education requirement for CDAs is 36 credits per CE cycle.
Log in to the CDSBC website to view your CE transcript. If you do not meet this requirement, you must renew as “non-practising" while you complete your CE credit requirements.
Note: If your CE requirement is incomplete and your cycle has expired, email
registration@cdsbc.org for next steps.
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[accordion title="Why%20is%20the%20status%20of%20my%20CE%20submission%20%E2%80%9CSubmitted%E2%80%9D%3F%20When%20is%20it%20going%20to%20be%20approved%3F%20%20"]If the CE credits you submitted are not selected for audit, your submission status will remain as “Submitted" at the end of the submission day, and the credits will be added to your total CE credits for that cycle.
For more information about CE submission and audit process click
here. For the information about CE statuses, please click on the link for
CE transcript terminology.
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CDAs Renewing as the Same Certification Category
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All certifications expire at the end of February each year, and the deadline to renew is March 1. CDSBC's fiscal year runs from March 1 to February 28 (or 29) of the following year.
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[accordion title="I%20have%20not%20practised%20in%20a%20few%20years%2C%20what%20do%20I%20need%20to%20do%20to%20reinstate%20my%20practising%20certification%3F"]For information on returning to practise, please review our
online information. If you have further questions, please contact our office.[/accordion]
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