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Please note that our physical office remains closed to the public at this time to keep our staff and our community safe. Our staff continue working remotely, and our reception phone line is open from 8-4, Monday to Friday (except 1-2 pm).

Special information about COVID-19 can be found at

COVID-19 notification for registrants, complainants and mentors:
We remain committed to ensuring continuity to ensure the public is protected during the COVID-19 pandemic. We ask that all communication be electronic at this time to ensure that it reaches us. Learn more>>​​

​​​​​​Public Protection

The College of Dental Surgeons of BC (CDSBC) regulates dentistry in the public interest. Our mandate is to serve and protect the public.

Most certified dental assistants, dental therapists and dentists (“registrants”)​ are competent, skilled practitioners who work hard to maintain their patients’ confidence; however, there are times when concerns about their behaviour or the dental care they have provided may arise.

Every person has a right to expect a professional standard of care from their CDA, dental therapist or dentist. CDSBC investigates complaints about the conduct or competence of its registrants and becomes involved when there is a problem.

Learn about our complaint investigation and discipline processes >>

Before you submit a complaint
If you have a concern, there are steps that you can take before submitting a complaint to CDSBC.
Submit a complaint
Learn how to submit a complaint about a certified dental assistant, dental therapist or dentist.
Complaint & discipline notices
Complaint and discipline notices (after April 2009) are published on the CDSBC website for ten years.
Illegal practice
CDSBC investigates complaints about the illegal practice of dentistry and takes legal action, where appropriate.

COVID-19 Message to Patients and the Public from Dr. Chris Hacker, Registrar/CEO of CDSBC
Watch the BC Health Regulators video about how complaints are investigated by regulatory colleges

CDSBC now publishes summaries of the complaints that were closed each year


Office hours
Monday - Friday
8a.m. to 4:30p.m.

Phone: 672-202-0448
Toll-free within Canada:


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British Columbia College of Oral Health Professionals